Free Shipping
There is no shipping charge added to Restovia product orders.
Restovia Order Information
Shipping & Delivery
Restovia keeps delivery straightforward: every product ships free, and orders are expected to arrive within 3–5 calendar days. This page explains how orders move from confirmation to delivery, what to check before placing an order, and what to do if a package needs attention.
Free Shipping
3–5 Calendar Days
24/7 Support
U.S. Store
At a glance
Restovia Delivery Essentials
Our shipping policy is designed around clear expectations. Free shipping applies across the Restovia catalog, including sheet sets, pillowcases, comforters, duvet covers, quilts, pillows, blankets, mattress toppers, protectors, sleep masks, and travel sleep accessories.
3–5 Day Delivery
Orders are expected to arrive within 3–5 calendar days.
Order Support
Restovia customer support is available 24/7 for delivery and order questions.
From checkout to your door
How Delivery Works
Order Confirmed
After checkout, your order details are recorded and prepared for the next stage.
Order Prepared
Your selected bedding or sleep essentials are prepared for shipment.
Tracking Begins
When shipment tracking becomes available, it can be used to follow delivery progress.
Order Delivered
Your package is delivered to the shipping address provided with the order.
Timing expectations
Delivery Timing
Restovia’s stated order delivery time is 3–5 calendar days. Calendar days include weekends and holidays when counting the general delivery window, although carrier movement and local delivery schedules can vary.
Delivery estimates are intended to help you plan, but unusual carrier conditions, severe weather, address issues, or other events outside normal operations can occasionally affect timing.
- Use a complete and accurate shipping address at checkout.
- Review apartment, suite, unit, building, or access details before submitting the order.
- Check shipment tracking for the latest carrier progress once tracking is available.
- Keep order information available if you need support with a delivery question.
Stay informed
Tracking Your Order
Shipment tracking helps you follow the package after it enters the delivery network. Tracking information may show shipment acceptance, movement between facilities, local delivery progress, and delivery completion.
Tracking scans are controlled by the carrier and may not update immediately at every stage. A temporary pause in tracking does not always mean the shipment has stopped moving.
Before you place an order
Delivery Address
The delivery address entered during checkout is used to route the shipment. Please review it carefully before the order is submitted, especially when sending bedding to apartments, dormitories, shared residences, offices, temporary accommodations, or gift recipients.
Full Recipient Name
Use the name that should be associated with the delivery location.
Complete Address
Include street number, street name, city, state, ZIP code, and unit details where applicable.
Access Details
Use address information that helps the carrier identify the correct building or delivery point.
If you notice an address issue after ordering, request assistance as soon as possible. Changes may not be possible once shipment processing or carrier movement has advanced.
Receiving your order
Packages & Handoffs
Restovia products vary in size and packaging. Sheet sets, pillowcases, protectors, sleep masks, blankets, comforters, pillows, and mattress accessories may be packed differently depending on product dimensions and shipment handling requirements.
If an order includes multiple items, the items may not always arrive in the same package or at the exact same moment. Follow the available tracking information for each shipment associated with your order.
Safe Placement
Carriers may leave packages at the normal delivery location for the address unless another delivery method applies.
Multiple Packages
Separate products can move on different shipment scans even when they belong to the same order.
When timing changes
Delays & Exceptions
Most orders are expected within the stated 3–5 calendar day delivery window, but circumstances such as severe weather, carrier disruptions, incorrect address information, local access restrictions, or exceptionally high shipping volume can affect delivery.
If tracking indicates a delay, review the latest carrier scan first. If the shipment appears unusually delayed or the tracking information does not resolve the issue, Restovia support can help review the order information available to us.
- Check the latest tracking scan and delivery status.
- Verify that the shipping address on the order is correct.
- Check common delivery locations around the property when a package is marked delivered.
- Keep the order number available when requesting assistance.
Common questions
Delivery FAQs
How much does shipping cost?
Restovia offers free shipping on all products.
How long does delivery take?
Restovia’s stated order delivery time is 3–5 calendar days.
What should I do if tracking stops updating?
Carrier tracking can pause between scans. Review the latest status and allow time for the next update. If the shipment appears unusually delayed, request order assistance.
Can one order arrive in more than one package?
Yes. Depending on the products in the order, items may have separate shipment activity or arrive at different times.
What if my package is marked delivered but I cannot find it?
Check the usual delivery location, nearby safe places, building reception or package areas, and household members. If the package is still missing, request support with the order details available.
What if an item arrives damaged?
Keep the product and packaging together and request assistance promptly. Restovia also offers free returns and exchanges within 30 days.
24/7 customer support
Need Order Help?
If you need help with shipping, delivery timing, a tracking update, an address concern, a missing package, or a damaged delivery, Restovia support is available 24/7.
For faster assistance, have your order number and the shipping name available when you reach out.